Monitor your customer service team activity in real-time with our live dashboard, listen in conversations as they happen, and coach your reps in real time to improve your conversations and customer experience. With our advanced routing engine and simple inbound flow builder, build advanced routing rules to send your inbound sales calls to the right rep, at the right time. In just a few clicks, build an inbound phone tree to route call to the right team, in a jiff! With automatic tag sync, trigger workflows in Zendesk straight from Aircall tags. All call comments and tags captured in Aircall are also logged, along with a link to the call recording, easily accessible from Zendesk.
Aircall login manual#
Reps save time on every call by getting rid of manual data entry, and improve their productivity with automatic call logs.Īll calls are automatically logged as tickets in Zendesk Support along with key details about the call, including whether it was inbound or outbound, answered or missed, and the name of the Aircall line that was used. If the contact doesn’t exist, Aircall can automatically create a new one. When a call is answered, a new ticket is automatically created and displayed on the agent’s screen. On incoming calls, the contact page of the caller is displayed automatically, while caller details are pulled directly from Zendesk Sell as well as all your other installed integrations to give you the complete picture of your customers.
Aircall login for free#
Try Aircall for free for 7 days by signing up for a trial here! After that, Aircall licenses start at $30/user/month, with minutes included.
Aircall login how to#
Please visit the Data sources page to know more about the different data sets and their types.įor more information about how to use HappyFox BI, please refer to the articles present in the Working with Data section.Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition. Voila! You have successfully integrated HappyFox BI with Aircall 🎉.You can click "Skip for now" as we get the data for all the numbers irrespective of this step. You'll also be asked to connect a number with HappyFox BI.After logging in, click "Authorize" to grant HappyFox BI access to Aircall data. In the subsequent screen, you'll be asked to navigate log in to Aircall.Note: You can integrate multiple Aircall accounts with HappyFox BI. Click the "Add Aircall Account" button to get started with the integration. Go to Aircall integration from the left navigation bar.
Please check with your account administrator for more information. Note: you need to have relevant permissions to integrate 3rd party apps. In this article, let's go over the steps: Integrating HappyFox BI with Aircall is quick and easy.
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